It is hard to know where to start when saying how much help you gave me. I know I couldn't have done it without you. I was comfortable with Patti when I first met her. So we had a good starting point. All the staff know what they are doing. Denise helped me reduce, reduce reduce! She was really thoughtful and wouldn't let me physically do too much, she would jump in - which helped me save my energy. I would have kept far too much, far more than I really needed. Denise was able to gently remind me of what I would really need, rather than leave me focused on what I thought I could take - but may never need or use (afterall I haven't been using it in my apartment). I did keep some items I couldn't part with and Denise supported me in those decisions. And now that I am settle in at Kawartha Heights Retirement I know I,we, made the right decisions.
HSHT staff know what they are doing. I suggest anyone who needs any kind of help with decluttering and moving call Patti first! Do it, make your move before you HAVE to! (or health issues force you to).
H Lott, Jan 2020
Delighting Seniors in Eastern Ontario
Patti and her staff were my lifeline. I became calmer, not so nervous about moving once with their help. Family will promise help but ...
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